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Saved means the latest edits have been saved on the current device. Synced means saved changes have been acknowledged by the service and received changes have been applied. Routine sync happens in the background.

Work across devices

Use the same account and service, connect document access on each device, and open the same saved document. Live collaboration can show other active sessions, including another browser or desktop session using your own account.

Work offline

An already signed-in, connected device can continue editing documents available locally. New sign-in and downloading documents that are not stored on that device need a connection. Keep the app and its local data until changes have reconnected and saved successfully. The browser keeps its replica in browser storage. Clearing site data or using a different browser/profile does not preserve that local replica. Desktop documents use local files and application recovery state.

Resolve interruptions

Open account/sync details if the app reports locked access, an outage or a conflict. Unlock with the existing passphrase or recovery kit when required. Follow explicit recovery choices rather than replacing a document that contains unsaved or unsynced edits. Export a copy when the app asks you to preserve edits. See troubleshooting for a safe diagnostic sequence.